GL Telecoms is a turn-key supplier of fibre optic network services – designing, installing, upgrading, and maintaining critical telecommunications infrastructure throughout the UK. First established in 2018, GL Telecoms had grown to over 50 engineers by 2021 and was increasingly burdened with administration and paperwork. Management realised that relying on paper forms, spreadsheets, and email/messaging would not sustain further growth, so they began searching for a digital solution.
“We didn’t have a great start with our first attempt at automation, having selected a system that ultimately proved unsuitable for the complexities of managing telecoms work,” says James Gildea, Operations and Business Development Director at GL Telecoms. “Fortunately, we abandoned implementation fairly quickly after realising that Depotnet was a much better solution.”
GL Telecoms rolled out Depotnet in 2022. By then, the company had achieved Openreach Tier One status, and the system was set to play a key role in its subsequent expansion. Today, GL Telecoms employs 229 engineers alongside 60 back-office/support staff nationwide and has built networks across the country, providing high-speed fibre access to over 800,000 homes.
Depotnet is an end-to-end contract and job management system that provides GL Telecoms with a centralised platform for managing all aspects of the business. The system seamlessly links the back office with teams in the field, boosting operational efficiency and improving the management of core services, commercials, and compliance.
